Frequently Asked Questions

VPN reselling is a business model where you purchase VPN subscriptions at wholesale cost and sell them to customers under your own brand at a retail price you set. You handle the marketing and customer acquisition while the provider handles the servers, apps, and infrastructure. It is a white label arrangement — your customers see only your brand, and the underlying provider remains invisible.

Create a free account on ResellPortal, configure your branding (logo, name, colors), set your retail prices, connect your Stripe account for payments, and share your storefront link. The entire setup takes about 5 minutes with no technical skills required. For a detailed walkthrough, see our step-by-step guide to reselling VPN.

No. ResellPortal handles all the technical infrastructure — servers, encryption, apps, updates, and maintenance. You need only basic computer skills to configure your brand settings and pricing. If you can use email, you can resell VPN. The documentation provides step-by-step instructions for every feature.

No. There is zero setup fee, zero monthly platform fee, and no minimum order requirement. You only pay the $6 wholesale cost per active subscriber per month. Everything — white labeling, API access, storefront, branding tools — is included free. See the full pricing breakdown for details.

You can be live and accepting customers within 5 minutes. Sign up, configure your branding, set your prices, connect Stripe, and your branded storefront is ready. Customers can subscribe and start using the VPN immediately. Read our start a VPN business guide for launch strategies.

The wholesale cost is a flat $6 per active subscriber per month. There are no platform fees, no setup fees, no revenue sharing, and no hidden charges. You set your own retail price and keep 100% of the markup as profit. Visit our pricing page for a detailed breakdown and profit calculator.

Customer payments go directly to your own Stripe account — ResellPortal never touches your revenue. When a customer subscribes, Stripe processes the payment and deposits funds into your bank account on its standard payout schedule. You pay the $6 wholesale cost separately from your reseller balance. This means you own the customer payment relationship entirely.

The wholesale cost is $6 per active VPN subscription per month. This is a flat rate regardless of how much bandwidth the customer uses, how many devices they connect (up to 10), or which servers they access. There are no volume tiers, no overage fees, and no hidden surcharges. See the full pricing details.

No. ResellPortal charges zero monthly platform fees. You pay only the $6 per subscriber wholesale cost when you have active customers. Every feature on the platform — white labeling, API access, storefront builder, analytics, branding tools — is included at no additional cost. There are no premium tiers or paid add-ons.

Yes. You have complete control over your retail pricing. Most resellers charge between $5 and $12 per month, but you can set any price you want. You can also offer different billing cycles (monthly, quarterly, semi-annual, annual) with different pricing for each. Your pricing strategy is entirely in your hands. Check our reselling guide for pricing strategy tips.

Yes. The reseller dashboard supports bulk provisioning, allowing you to create dozens or hundreds of VPN accounts simultaneously. This is ideal for corporate clients, educational institutions, or any scenario requiring mass onboarding. Bulk operations work through both the dashboard interface and the API.

Yes. The ResellPortal API gives you full programmatic access to create clients, place orders, manage subscriptions, retrieve credentials, and receive webhook notifications. You can integrate VPN provisioning into your own website, app, or CRM. The API documentation includes code examples and endpoint references.

Yes. ResellPortal offers 30+ products beyond VPN, including IPTV, cloud storage, streaming services, and more. You can bundle VPN with other products to create comprehensive packages and increase your average revenue per customer. Bundling is a proven strategy for reducing churn and improving customer lifetime value.

ResellPortal provides reseller support via email at support@resellportal.com, comprehensive documentation, and a knowledge base covering platform features, API integration, and billing. Technical support covers platform issues and integration questions. You handle front-line customer support for your own subscribers, which gives you full control over the customer relationship.